In a move that reaffirms its leadership in the integrated cloud communications sector, Bevatel made a remarkable appearance at Seamless 2024, one of the region’s most prominent tech events. Held in Riyadh, Saudi Arabia, from October 22 to 24, the event focused on the future of e-commerce. Bevatel’s participation stood out with an exceptional booth that attracted the attention of visitors and specialists alike, positioning it as one of the largest and most significant displays at the exhibition.
Bevatel achieved exceptional success in expanding its network of strategic partnerships during the event, notably with the signing of a strategic agreement with “Nomo.” This partnership represents a major turning point, opening up new avenues for expansion in the Saudi market and enhancing the company’s ability to meet the growing demand for advanced cloud communication solutions.
Throughout the three days of Seamless 2024 in Riyadh, Bevatel’s experts showcased the company’s impressive success stories within both the Saudi and regional markets. These achievements were highlighted by recounting the experiences of thousands of enterprises and major companies that have adopted Bevatel’s cloud communication solutions across various sectors. Statistics show that over 10,000 leading companies in the Middle East now rely on Bevatel’s integrated cloud solutions for managing their contact centers, underscoring the company’s strong reputation and leadership in delivering reliable and efficient cloud communication solutions.
In a special statement, Mr. Khaled Al-Rasheed, Founder and CEO of Bevatel, said: “Our success at Seamless 2024 reflects our unwavering commitment to providing innovative solutions that meet the evolving market needs. The strategic partnerships we have forged, particularly our distinguished partnership with Nomo, mark an important step in our journey of regional expansion and strengthening our presence in the Saudi market.”
Among the notable solutions Bevatel presented was Bevatel Smart AI, an innovative addition to the flagship Business Chat platform. This solution leverages advanced artificial intelligence to respond to customer inquiries, providing a fully integrated platform that consolidates customer conversations across social platforms like Facebook, WhatsApp, and Telegram into a single, unified interface. This integration helps improve customer service efficiency and significantly reduces wait times.
Mr. Hassan Ahmed, General Manager of Bevatel, stated: “We are proud to introduce our latest AI innovation with Bevatel Smart AI, which represents a qualitative leap in customer service. Integrating this advanced technology with the Business Chat platform enhances our ability to deliver an exceptional experience for our customers.”
The company’s booth saw a significant influx of entrepreneurs and representatives from major companies in the region, attracting thousands of visitors interested in exploring advanced cloud communication solutions. This high level of interest provided Bevatel’s team with a valuable opportunity to engage directly with potential and existing clients, gaining deeper insights into their needs and aspirations.
In a series of in-depth interviews with current clients, there was a clear consensus on the positive impact of Bevatel’s solutions in enhancing operational efficiency and improving customer satisfaction levels. Many users praised the flexibility and reliability of the company’s cloud platforms, underscoring their pivotal role in accelerating the digital transformation of their organizations.
Bevatel’s booth design reflected the company’s evolving corporate identity, blending elegance and functionality. The booth was equipped with the latest interactive technologies, enabling visitors to experience Bevatel’s solutions directly.
Bevatel capped off its achievements with a prestigious strategic partnership with global giant Meta, earning the designation of Meta Business Partner. This international recognition validates Bevatel’s excellence and capability in delivering comprehensive communication solutions. The partnership provides a significant advantage to Bevatel’s clients, giving them access to a wide array of advanced communication solutions across Meta platforms, including WhatsApp Business, Messenger, and Facebook. This feature allows organizations to manage customer interactions efficiently across all communication channels, enhancing their market competitiveness and increasing customer satisfaction.
Currently, Bevatel is actively working on further expanding its business and refining its services to align with rapid advancements and evolving market needs. The company also announced its upcoming participation in the LEAP exhibition in Saudi Arabia, highlighting its commitment to continuous innovation and development of its solutions.
At the close of the event, Bevatel’s outstanding results at Seamless 2024 underscore the success of its strategy in strengthening its position as a regional leader in cloud solutions. This successful participation highlights the company’s ability to continuously innovate and respond to changing market demands, promising a bright future for Bevatel in the region.
In conclusion, Bevatel’s participation in Seamless 2024 was more than just an exhibition of products and services; it was a reaffirmation of the company’s commitment to leading the digital transformation in the region and solidifying its role as a trusted partner for organizations aiming to enhance their digital capabilities and improve customer communication.