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What is the difference between VoIP Devices and Fixed Landlines?

What is the difference between VoIP Devices and Fixed Landlines?

VoIP devices are the devices that advanced cloud contact centers companies rely on to make and receive calls and communicate with customers in more professional ways. Millions of institutions and commercial activities around the world have turned to rely on advanced call center systems to transmit voice and video over Internet Protocol due to the many advantages and options that…

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Advantages of Call Center System for Hospitals 2022

Advantages of Call Center System for Hospitals 2022

The Best Call Center System for Hospitals 2022 is the latest cloud system from Bevatel that medical centers, clinics, and hospitals rely on to make reservations and make and receive calls. We provide this system with many advantages for making and receiving calls, features, options, and integrated tools to follow up the workflow of the call center for hospitals, medical…

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Top 3 cloud call center solutions to increase sales and marketing

Top 3 cloud call center solutions to increase sales and marketing

Bevatel Cloud call center solutions include a set of systems and services organizations and businesses rely on to improve the performance of customer service, marketing, sales, and technical support departments. Advanced cloud call center services include many tools, features, and options that customer service, sales, marketing, and technical support staff can benefit from to develop work mechanisms and to communicate…

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5 Reasons make CRM System a marketing & sales in 2022

5 Reasons make CRM System a marketing & sales tool for companies 2022

5 Reasons make CRM System a marketing & sales tool for companies 2022 CRM System is an essential and indispensable call center solution for organizations and businesses looking to improve the performance of their marketing, sales, customer service, and technical support departments. The customer service management system includes many tools, features, and options that help both the marketing and sales…

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4 Advantages in outsource call center service to upgrade the customer service for businesses

4 Advantages in outsource call center service to upgrade the customer service for businesses

4 Advantages in outsource call center service to upgrade the customer service for businesses Many companies and institutions utilize call center outsourcing services provided by call center companies for many reasons and advantages. The most prominent of them are saving costs and relying on specialized and professional customer service staff. Bevatel is one of the advanced cloud call center companies…

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5 Tips to get the best Call center software 2022 for your business

5 Tips to get the best Call center software 2022 for your business

The best Call Center software 2022 is the latest professional call center system that helps you provide better customer service and technical support to customers with many advantages and options for establishments and commercial activities. Many establishments and commercial activities seek to develop sales, customer service, and technical support staff performance without paying attention to the development of call center…

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5 differences between cloud call center systems 2022

5 differences between cloud call center systems 2022

The importance of cloud call center systems increases regularly. With the increase of users' and customers' expectations and needs to develop the customer service and technical support performance. Advanced call center solutions enable establishments and businesses to provide the best service and technical support to customers in a multi-channel and more professional way to help customers get answers about their…

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5 Ways to upgrade contact center systems for businesses 2022

5 Ways to upgrade contact center systems for businesses 2022

Improving the performance of contact center systems is one of the most prominent essential elements that institutions and commercial activities utilize in developing the customer service, technical support, and sales departments as part of the comprehensive development processes that companies regularly undertake. Many businesses and establishments are looking for the best methods to develop the performance of their cloud call…

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5 أسباب لتشغيل مركز الاتصال السحابي 2022 للمؤسسات والأنشطة التجارية

5 Reasons to utilize Cloud Call Center for businesses 2022

All institutions and businesses are moving their call center to a cloud call center to develop the performance of customer service and technical support departments with call center systems and advanced professional customer service. These companies utilize the cloud contact center to benefit from its many advantages and develop many mechanisms and ways to communicate with customers with many features…

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How to secure your business with voice verification code?

How to secure your business with voice verification code?

The voice verification code and the two-step verification method are the most prominent methods that establishments and businesses need to maintain the confidentiality and privacy of their work and the activities they do through their accounts, systems, and applications. Bevatel is one of the most interested and keen establishments in securing the confidentiality and privacy of its customers' data and…

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How can you choose the best VOIP service company for 2021?

How can you choose the best VOIP service company for 2021?

What do you offer to your customers? do you offer products and want to market them? Or do you offer services that need to be offered optimally to your customers?! In both cases, dear reader, you certainly need to communicate with your customers in the best way to achieve your marketing goals!   For companies and institutions to communicate with…

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What is the difference between Arabic SMS messages and English SMS messages?

What is the difference between Arabic SMS messages and English SMS messages?

What is the difference between Arabic SMS messages and English SMS messages?   Text messages or SMS messages are the means that many have always used to communicate, as it is an easy, fast, and inexpensive way, many people have long used it on their mobile phones, but many wondered what the difference between Arabic text messages and English text…

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The propaganda war between Mercedes ads and BMW ads

The history of the propaganda war between Mercedes ads and BMW ads

The history of the propaganda war between Mercedes ads and BMW ads   You may hear a lot about civil wars, world wars, or psychological wars, but have you ever heard of marketing wars! These propaganda wars are carried out by companies and institutions in the market to compete vigorously for who will win customers, and it may be that…

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100 years of competition- Advertising war Coca-Cola and Pepsi

100 years of competition! Advertising war between Coca-Cola and Pepsi

If you ask passers-by on the street about their favorite cola, you'll find responses limited to Pepsi and Coca-Cola, yes, it's the fact that it's been more than 100 years of fame for both companies, and even for the struggle between them! The conflict between Pepsi and Coca-Cola for Soft Drinks has continued for more than 100 years of marketing…

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Professional dialogue between the client and customer service agent

Professional dialogue between the client and customer service agent

Client: Hello Customer Service Representative: Welcome, Mr. (customer name), how are you today?   Client: Welcome, I'm fine. Customer Service Representative: With you (the name of the customer service representative) from the complaints and suggestions department, how can I help you today, Mr. (customer name)?   Client: I have a big problem with the product I bought from your site…

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