BEVATEL BLOG
Bevatel Blog for call center systems and solutions and call center services is interested in publishing it in the media of the latest communication system


Bevatel signs a cooperation agreement with Go Telecom at LEAP 23
The Modern International Corporation for Communication and Information Technology (Bevatel) signed a cooperation and partnership agreement with Go Telecom Monday, 7 February 2023, at the International Tech Event LEAP 23, launched in Riyadh, Kingdom of Saudi Arabia. This agreement creates new cooperation with both companies to help multiple establishments and businesses utilize new communications technologies […]

The Latest Customer Service Automation Technologies 2023
Customer service automation has become one of the critical and essential challenges and issues. They are indispensable for the success of any organization, commercial activity, or company that seeks to develop the service and technical support it provides to its customers and to increase its sales and double its profits. Automation techniques for customer service […]

The most prominent 5 indispensable Contact Center Services when establishing companies
Contact Center Services are essential solutions organizations and commercial activities rely on to communicate with customers for sales, customer service, technical support, marketing, and other reasons that make them necessary and critical for establishing any business or startup. Bevatel always strives to meet the needs of organizations and commercial activities in the Middle East, providing […]

6 Features of WhatsApp Business API for developing sales
WhatsApp Business API is one of the latest modern cloud call center solutions that Bevatel provides to organizations and commercial activities, which is indispensable for various customer service departments, sales, technical support, and customer account management. Recently, the WhatsApp application has become one of the most critical essential means for various business sectors to communicate […]

The Importance of Call Center Solutions for Startups 2023
Creating your company needs modern fundamentals and technologies that keep pace with the times and help you achieve profits and communicate with your customers easily by providing technical service and support with modern technologies, the most important of which are call center solutions. So here’s the importance of call center solutions for startups in 2023 […]

What is the WhatsApp Business API service from Bevatel?
The WhatsApp Business API integration service is the latest service from Bevatel that enables you to communicate with your customers faster. And with professional benefits for customer service, technical support, and sales. What is the WhatsApp Business API service from Bevatel? It is a service provided by Bevatel as one of the advanced cloud call […]

What is the best Call Center Company in Saudi Arabia?
The best call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems, and call centers that help […]

What is the difference between WhatsApp Business and WhatsApp Business API System?
WhatsApp Business API is one of the latest business solutions that many organizations and businesses rely on to communicate with customers for sales, customer service, and technical support. Bevatel is one of the leading companies providing cloud call center services and cloud customer service solutions for various business sectors and emerging, medium, and large businesses […]

How to secure your business with a voice verification code and two-step verification methods?
The voice verification code and the two-step verification method are the most prominent methods establishments and businesses need to maintain the confidentiality and privacy of their work and activities through their accounts, systems, and applications. Bevatel is one of the most interested and keen establishments in securing the confidentiality and privacy of its customers’ data […]

How do you Install Call Center inside your company?
Get the best Call Center installation service from Bevatel and communicate with your customers for various customer service, technical support, and sales purposes with many advantages and integrated professional features. The best call center Installation Company in the Middle East Bevatel provides the latest solutions and services of modern call centers for institutions and commercial […]

How to benefit from the business chat and Social Media Channels Integration?
Business chat and Social Media Channels Integration is one of the latest modern cloud call centre services organisations, and businesses rely on it to increase sales and profits. Bevatel provides these services to institutions and commercial activities with many advantages and professional options to help them develop sales performance and increase profits. This is in […]

How to use call centre solutions to grow your business?
Call centre Solutions are among the essential elements needed for the success of any organization or business that seeks to better communicate with customers, increase its profits, provide better service and technical support, and improve its performance in general. Bevatel is one of the most prominent Saudi call centres and customer service companies providing integrated […]

4 Signs that your business needs a CRM system
CRM System is one of the advanced cloud call centre solutions organizations and businesses need for sales, technical support, and customer service purposes. Many organizations and businesses rely primarily on the CRM system to develop sales processes, improve sales performance, and increase profits. Many companies also resort to using this system to develop customer service […]

Fruitful participation of Bevatel in Gitex Global Dubai 2022
The Advanced Unified Telecommunication Establishment – Bevatel participated in GITEX Global 2022, held in Dubai, United Arab Emirates, from 10 to 14 October 2022. The Bevatel team clarified the steps of Bevatel to expand in the UAE and the Arab Gulf countries after its achievements and contributions in helping thousands of companies, institutions, and commercial […]

Bevatel at the Gulf Information Technology Exhibition – GITEX Global 2022
The activities of the Gulf Information Technology Exhibition, known as the “GITEX Technology Exhibition” in Dubai, United Arab Emirates for 2022, will start from the 10th to the 14th of next October, to include a large group of emerging companies and leaders of the technology and digital sector to reveal the most prominent technical developments. […]

Bevatel celebrate the 92nd National Day of Saudi Arabia
The kingdom of Saudi Arabia celebrates the Saudi National Day on September 23 every year, where the day expresses the anniversary of the unification of the kingdom of Saudi Arabia and its foundation by King Abdulaziz bin Abdul Rahman Al Saud, and the declaration of the kingdom’s establishment in 1932,under the slogan “This is our […]

Bevatel is a gold sponsor of the Saudi International AI & Cloud Tech Expo 2022
Bevatel participated as a gold sponsor for the Saudi International AI & Cloud Tech Expo 2022 in Riyadh from 22 to 24 May. During this period, Bevatel reviewed the latest developments and the latest ideas and solutions for business, more advanced cloud services for customer service, and advanced contact centers for institutions and commercial activities. […]

Cloud Call Center Updates
Bevatel Cloud Call Center updates include more advanced features for modern contact centers in organizations and businesses that use the Bevatel system. Through these updates, Bevatel seeks to make the call center system more flexible, fast, and effective in managing call centers and following up on the workflow of call center employees and customer service […]

The Best CRM System for E-Marketing
The CRM system for e-marketing is considered one of the indispensable systems for any organization or business for many considerations, advantages and uses that this system provides for marketing, sales and customer service departments. Reaching target customers, developing sales performance, increasing profits, and achieving the goals of any organization or business all depend on integrated […]

What is the WhatsApp Business Integration Cost in Saudi Arabia?
WhatsApp Business Integration Cost from Bevatel is the lowest in the Kingdom of Saudi Arabia compared to the many features and options that Bevatel provides in the service. This service from Bevatel is considered one of the most important services of modern call centers that institutions and commercial activities need to communicate with customers, develop […]

What is WhatsApp Business API and what are its features?
WhatsApp Business API is one of the latest advanced cloud call center solutions that organizations and businesses rely on to communicate with their customers in a faster and more professional way. This system is indispensable for the various departments of sales, customer service and technical support in any organization or business that seeks to develop […]

How to choose the best call center installation company for your business?
Choosing the best call center installation company is one of the critical issues that call center managers and project managers focus on in institutions and commercial activities of different sizes, the nature of business activities, and the products or services they provide. The importance of choosing call center companies comes from the importance of call […]

How to improve sales by using Social Media Integration?
Social Media Integration service is one of the latest advanced cloud call center services provided by Bevatel to institutions and commercial activities to develop the performance of customer service, sales and technical support with multiple professional benefits and at the lowest costs in Saudi Arabia. Bevatel Social service is the best option that enables institutions […]

Why is the unified number 9200 recommended for institutions and businesses in 2022?
The unified number 9200 is one of the most important elements of modern call centers that are indispensable for sales and customer service departments in institutions and commercial activities due to the many advantages that add value to any organization or business. The development of the call center and customer service must be one of […]

10 Tips for Developing Customer service system System and Technical Support
Developing customer service system and technical support is one of the indispensable methods for establishments and businesses to achieve their objectives and increase sales and profits in a faster and more professional way. Customer service system and technical support departments are departments that institutions and commercial activities rely on primarily to gain the satisfaction of […]

The difference between customer service and customer experience
The difference between customer service and customer experience is one of the most important topics that modern call center managers, customer service and technical support staff, and call center operators look for. Because these elements are of great importance in achieving the goals of the organization or business and helping the sales, marketing, and technical […]

The Best Call Center System for E-Commerce 2022
The Best Call Center System for E-Commerce 2022 is the cloud system most used by thousands of institutions and businesses that seek to provide service and technical support to customers and communicate with them in a faster and more professional way. The online store has now become one of the most important tools that organizations […]

The Best CRM System for E-Commerce 2022
The Best CRM System for E-Commerce is the latest system for managing customer interactions and transactions through some features and options that help you improve the performance of customer service, marketing, sales, and technical support. The Customer Service Management System is an indispensable professional tool for organizations and businesses that need to track their sales […]

8 Tips for establishing a Professional Contact Center
Establishing a professional contact center for your organization or business is an essential step towards improving the performance of customer service, sales, and technical support, and increasing sales and profits in general. Call centers are the most prominent tools of institutions and commercial activities to achieve their goals and communicate with their customers in a […]

5 Steps to increase sales with Integrated Call Center Solutions
Advanced cloud call center solutions are the latest methods that organizations and businesses rely on to improve sales performance, customer service, and technical support in an easy, faster and more professional way. The development of sales performance is one of the most important goals of any organization or business, any company or business always aims […]

5 Usages in Social Media Integration Service to increase Sales
Social Media Integration is one of the advanced cloud call center solutions that Bevatel provides for organizations and businesses to improve the performance of their departments, improve sales and even increase profits. With the increasing importance of the role of social media in e-marketing, sales, and providing technical support to customers, the importance of the […]

5 Advantages of CRM Software to increase profits 2022
CRM Software “customer service management system.” is one of the advanced cloud call center solutions that organizations and businesses utilize to increase their sales, increase their profits, achieve their goals, and improve the performance of their sales, customer service, and technical support departments in general. Increasing sales and profits for each organization is the responsibility […]

The importance of the CRM system for digital marketing to increase sales
CRM System is one of the most important and indispensable modern cloud call center solutions for organizations and businesses that seek to improve the performance of customer service, marketing, technical support, and sales. The CRM program from Bevatel is the best system that Saudi companies and commercial activities utilize to manage customer interactions and data […]

How can multiple call center systems be integrated to one?
Advanced cloud call center systems are multi-features and options and they can be integrated. So, you can improve the performance of the call centers of your organization or business. Bevatel enables you to connect call center and customer service systems to improve customer service, sales, and technical support performance, provide better customer service, and communicate […]

The importance of toll free service 800 for companies 2022
The toll free service 800 is one of the most important services of advanced cloud call centers that companies rely on to communicate with customers and answer their calls. Any business and any company seeks to develop mechanisms of communication with their customers in a more professional way to maintain the loyalty of existing customers […]

How to get call center outsourcing services in Saudi Arabia?
The call center outsourcing service is one of the latest cloud call center solutions that Bevatel provides to organizations and commercial activities at the lowest prices and many professional advantages. The outsource call center service is an indispensable service for institutions and commercial activities to develop customer service, sales, and technical support departments performance through […]

What are the VOIP Phone system? And What are the best VOIP Products 2022?
The best VOIP Products 2022 are the latest call center devices that advanced cloud call centers need to communicate with customers and respond to their inquiries in a faster and higher quality manner. Advanced call center devices known as VoIP devices are indispensable devices for corporate call centers and advanced commercial activities, especially businesses that […]

SMS Service and Text Message Service Usages for Companies
SMS service is one of the indispensable and advanced cloud call center services for organizations and businesses to communicate with customers for various purposes of marketing, technical support, sales, and customer service. Bevatel offers these services with many advantages, options, and integrated professional tools that enable institutions and businesses to conduct successful and effective SMS […]

What is the difference between VoIP Devices and Fixed Landlines?
VoIP devices are the devices that advanced cloud contact centers companies rely on to make and receive calls and communicate with customers in more professional ways. Millions of institutions and commercial activities around the world have turned to rely on advanced call center systems to transmit voice and video over Internet Protocol due to the […]

Advantages of Call Center System for Hospitals 2022
The Best Call Center System for Hospitals 2022 is the latest cloud system from Bevatel that medical centers, clinics, and hospitals rely on to make reservations and make and receive calls. We provide this system with many advantages for making and receiving calls, features, options, and integrated tools to follow up the workflow of the […]

Top 3 cloud call center solutions to increase sales and marketing
Bevatel Cloud call center solutions include a set of systems and services organizations and businesses rely on to improve the performance of customer service, marketing, sales, and technical support departments. Advanced cloud call center services include many tools, features, and options that customer service, sales, marketing, and technical support staff can benefit from to develop […]

How do customer service evaluation for institutions and Companies?
Customer service evaluation is one of the most prominent methods of developing the performance of customer service, technical support, and sales staff in any organization or business seeking to achieve its objectives and increase its sales and profits at the lowest costs. There are many methods of evaluating the performance of customer service that companies […]

The best Call Center System for Real Estate Companies
The best call center system for real estate companies from Bevatel provides real estate marketing companies and agents with professional benefits and many options for communicating with clients. Bevatel provides modern contact center systems to real estate companies. So that they can make and receive customer calls more professionally. Our contact center systems enable your […]

5 Reasons make CRM System a marketing & sales tool for companies 2022
5 Reasons make CRM System a marketing & sales tool for companies 2022 CRM System is an essential and indispensable call center solution for organizations and businesses looking to improve the performance of their marketing, sales, customer service, and technical support departments. The customer service management system includes many tools, features, and options that help […]

6 Tips to establish professional call center for establishments & business 2022
6 Tips to establish professional call center for establishments & business 2022 Establishing a professional call center for companies requires many factors that help customer service, sales, and technical support departments to develop performance, achieve enterprise goals, and even increase sales and profits. Bevatel provides cloud contact center solutions and services to establishments and businesses […]

4 Advantages in outsource call center service to upgrade the customer service for businesses
4 Advantages in outsource call center service to upgrade the customer service for businesses Many companies and institutions utilize call center outsourcing services provided by call center companies for many reasons and advantages. The most prominent of them are saving costs and relying on specialized and professional customer service staff. Bevatel is one of the […]

10 Steps to improve the performance of the cloud call center
10 Steps to improve the performance of the cloud call center The cloud call center is one of the most prominent tools and systems that establishments and businesses rely on to provide optimal customer service, improve sales performance, increase profits, and even achieve corporate objectives. Contact centers are essential tools that sales, customer service, and […]

4 advantages in WhatsApp Business for developing sales, technical support, and customer service
4 advantages in WhatsApp Business for developing sales, technical support, and customer service WhatsApp Business is one of the business solutions that organizations and businesses rely on to communicate with customers for various purposes of marketing, sales, customer service, and technical support. Bevatel provides WhatsApp for enterprise service with professional features, options, and multiple tools […]

Bevatel Social Service features to improve the customer service
Bevatel Social service is one of the cloud call center services that establishments and businesses rely on to develop communication methods with customers and make them more professional. Social media is the latest and most prominent communication mechanism indispensable to any business or organization that seeks to increase its sales and develop the performance of […]

The Most Prominent Advantages of Bevatel Live Chat Service
The Live Chat service is one of the latest modern cloud call centers offered by Bevatel to organizations and businesses with multiple professional features to receive customer conversations, inquiries, and problems in a faster, professional, and cost-effective way. This service is one of the solutions and advantages of the Bevatel Social service for linking social […]

10 Benefits of Utilizing Toll Free Number 800 for your business
The Toll Free Number 800 service is one of the advanced cloud call center solutions that Saudi establishments and commercial activities utilize to develop their customer service and technical support performance. All establishments and commercial activities always seek the best ways and means that help them to gain customer satisfaction and increase profits and sales. […]

What are the differences between Auto Dialer Software and IVR System?
The IVR System and the Auto Dialer Software are two of the most prominent technologies that advanced cloud call centers rely on to improve the performance of customer service, technical support, and sales. Contact center companies always upgrade call center and customer service systems to meet the needs and aspirations of establishments and commercial activities […]

Top 5 Benefits of Outsource Call Center Service in 2022
Outsource Call Center Service is one of the most prominent advanced call center solutions that establishments and commercial activities utilize to develop their customer service, sales, and technical support departments’ performance. Many establishments and commercial activities utilize call center outsourcing services of the advanced contact center companies for many reasons and advantages. And that makes […]

Why do many businessmen recommend utilizing WhatsApp business API 2022?
WhatsApp Business API is one of the latest business and communication solutions that establishments and businesses rely on for better and faster communication with customers and multiple professional benefits. This application is an ideal professional solution for large companies that receive unlimited customer conversations, requests, and inquiries. WhatsApp API is an effective and valuable tool […]

How to increase your sales with CRM solution in steps?
The CRM Solution “Customer relationship management System.” is one of the most visible essential tools that enterprises and businesses utilize to manage and develop customer interactions and relationships. With technological development and growing numbers of digital solutions and methods for business development, businesses utilize these solutions to help them achieve their goals and even increase […]

The best call center solutions 2022 for businesses
The Best Call Center Solutions 2022 are the latest cloud systems and services that establishments and businesses utilize to develop contact centers, customer service, and technical support. Call center and customer service solutions differ in their uses, the advantages, and the options they provide to help you develop your contact center; it also differs from […]

10 Tips to develop the advanced cloud call centers performance
Advanced cloud call centers are one of the most effective tools that help establishments and businesses to improve the performance of customer service, sales, and technical support departments. The advanced call centers provided by Bevatel include professional systems, options, and features that enable you to provide better service and technical support to customers at the […]

5 Tips to get the best Call center software 2022 for your business
The best Call Center software 2022 is the latest professional call center system that helps you provide better customer service and technical support to customers with many advantages and options for establishments and commercial activities. Many establishments and commercial activities seek to develop sales, customer service, and technical support staff performance without paying attention to […]

5 differences between cloud call center systems 2022
The importance of cloud call center systems increases regularly. With the increase of users’ and customers’ expectations and needs to develop the customer service and technical support performance. Advanced call center solutions enable establishments and businesses to provide the best service and technical support to customers in a multi-channel and more professional way to help […]

5 Ways to upgrade contact center systems for businesses 2022
Improving the performance of contact center systems is one of the most prominent essential elements that institutions and commercial activities utilize in developing the customer service, technical support, and sales departments as part of the comprehensive development processes that companies regularly undertake. Many businesses and establishments are looking for the best methods to develop the […]

5 Reasons to utilize Cloud Call Center for businesses 2022
All institutions and businesses are moving their call center to a cloud call center to develop the performance of customer service and technical support departments with call center systems and advanced professional customer service. These companies utilize the cloud contact center to benefit from its many advantages and develop many mechanisms and ways to communicate […]

How to secure your business with voice verification code?
The voice verification code and the two-step verification method are the most prominent methods establishments and businesses need to maintain the confidentiality and privacy of their work and activities through their accounts, systems, and applications. Bevatel is one of the most interested and keen establishments in securing the confidentiality and privacy of its customers’ data […]

How to increase your establishment sales and profits with advanced cloud call center solutions 2022?
Cloud call center solutions are the latest and best methods that many establishments and businesses utilize to increase sales and profits with high-quality services at the lowest costs in Saudi Arabia. The success of establishments and businesses comes from their reliance on call center systems and integrated professional customer service management systems. These systems help […]

How can you choose the best VOIP service company for 2021?
What do you offer to your customers? do you offer products and want to market them? Or do you offer services that need to be offered optimally to your customers?! In both cases, dear reader, you certainly need to communicate with your customers in the best way to achieve your marketing goals! For companies […]

How can you choose the best VOIP devices as needed by your business?
What is the type of your project? Is it sales or service? Dear reader, any project to determine what type of VOIP devices it needs must identify several factors such as the size and type of business activity, the size and type of customers, the type of services and products it offers, and other factors […]

How does SMS service serve the customer service in marketing?
How does SMS service serve the customer service in marketing? Let’s imagine together that you are the owner of a company or business and want to market one of your products or services, and let’s give a clearer example if you are the owner of a tour company and want to market your airline’s […]

What are the secrets behind Amazon company’s success?
What are the secrets behind Amazon company’s success? Since 1994 we have seen tremendous growth, rapid, and unprecedented success, but what is the secret behind that success?! Amazon, based in Seattle, Washington, is an American multinational company owned by Jeff Bezos, formerly Jeffrey Preston, owner of an online book shop called Cadabra, whose success story […]

What is the difference between Arabic SMS messages and English SMS messages?
What is the difference between Arabic SMS messages and English SMS messages? Text messages or SMS messages are the means that many have always used to communicate, as it is an easy, fast, and inexpensive way, many people have long used it on their mobile phones, but many wondered what the difference between Arabic […]

Ways to win the customer in professional call center companies
We’ll take you on an exciting and fast tour through which you’ll learn all the secrets of attracting customers at professional Call Center companies in easy steps. One of the first steps or ways that will help you to earn your customer is the step of determining the type of customer you need, is a […]

The history of the propaganda war between Mercedes ads and BMW ads
The history of the propaganda war between Mercedes ads and BMW ads You may hear a lot about civil wars, world wars, or psychological wars, but have you ever heard of marketing wars! These propaganda wars are carried out by companies and institutions in the market to compete vigorously for who will win customers, […]

100 years of competition! Advertising war between Coca-Cola and Pepsi
If you ask passers-by on the street about their favorite cola, you’ll find responses limited to Pepsi and Coca-Cola, yes, it’s the fact that it’s been more than 100 years of fame for both companies, and even for the struggle between them! The conflict between Pepsi and Coca-Cola for Soft Drinks has continued for more […]

How to build a professional company from the ground up with steps
Entering this article means you’ve already determined your desire to start a professional company, haven’t you? But desire isn’t everything, it’s just the first step in building your company, and since you’re at the beginning of the road, Bevatel for Communications Solutions and Call Center will complete it with you to the end with this […]

Professional dialogue between the client and customer service agent
Client: Hello Customer Service Representative: Welcome, Mr. (customer name), how are you today? Client: Welcome, I’m fine. Customer Service Representative: With you (the name of the customer service representative) from the complaints and suggestions department, how can I help you today, Mr. (customer name)? Client: I have a big problem with the product […]

How to write an SMS to attract your customers? Full guide with steps
If you have a project or company whether you are offering products or services, you need some offers and discounts, whether it’s for your existing customers or even potential customers, which may also help you attract more new customers. But have you wondered how your customers can know about your offers and features! How […]

All you need to know about the start of the idea of a unified number
The unified, standard, the free number are all names for the same term and the same system that is now one of the most popular and demanding systems of many companies! But have you ever wondered when the unified number service came up? Dear reader, the story of the rise of the unified number […]

7 Features of Bevatel Social service help you increase sales
7 Features of Bevatel Social service help you increase sales Bevatel Social service for linking social media sites has become an essential service for establishments and businesses to communicate with their target customers professionally. And to implement a lot of marketing and sales campaigns and even increase profits. Bevatel advanced Call Center Solutions and […]

What are VOIP products? And what are its advantages and usages for advanced contact centers?
What are VOIP products? And what are its advantages and usages for advanced contact centers? Equip your contact center with the latest high-quality professional VOIP products to communicate with your target customers through your call center system over the internet protocol with high-quality calls. What is the meaning of the word VOIP products? VOIP is […]

5 Benefits of Bevatel Outsourcing Call Center service at the lowest costs
5 Benefits of Bevatel Outsourcing Call Center service at the lowest costs Outsourcing Call Center is one of the most popular advanced cloud call center services for the thousands of institutions and businesses that need to communicate with customers, respond to their inquiries, and provide them with the best service with multiple professional benefits and […]

6 Professional advantages of Unified Number 9200 service for advanced contact centers
6 Professional advantages of Unified Number 9200 service for advanced contact centers The unified number 9200 service is one of the most prominent advanced call center services that are indispensable for establishments and commercial activities to contact large segments of target customers at the same time. Bevatel is one of the best companies that provide […]

What is the cost of creating a CRM system for e-stores?
What is the cost of creating a CRM system for e-stores? Any E-stores or online shop requires a modern and professional CRM system for e-stores to manage all different financial transactions and execute purchases. E-stores, shops, warehouses, or online markets have become too many in the global market, especially after the closure of stores […]

How to manage medical centers through CRM system hospitals?
How to manage medical centers through CRM system hospitals? All hospital managers or doctors need a modern and professional CRM system hospitals to manage all their patients’ bookings to provide the best service. At present, especially in light of the global crisis known as the coronavirus, all medical personnel such as hospitals, medical centers, clinics, […]

5 Advantages to use Cloud Call Center System
5 Advantages to use Bevatel Cloud Call Center System Utilizing the Cloud Call Center system to make and receive calls has become one of the essentials for the customer service, sales, and technical support departments’ success in establishments and commercial activities, whatever their work and the services or products. Many businesses and governmental institutions in […]

5 Usages of CRM System for profits and sales increasing
5 Usages of CRM System for profits and sales increasing CRM System is one of the indispensable platforms in any establishment or business that seeks to increase sales, improve sales, technical support, and customer service performance. The Bevatel customer relationship management system is the best customer service system in Saudi Arabia for many governmental institutions, […]

3 Ways to contact thousands of customers using SMS service
3 Ways to contact thousands of customers using SMS service The SMS service is one of the contact centers services provided by Bevatel to establishments and commercial activities with multiple professional advantages and at the lowest costs, which establishments use for many purposes to communicate with customers and increase profits. With the increasing use of […]

Benefits of designing a CRM system for tourism companies
Benefits of designing a CRM system for tourism companies The establishment of the CRM system for tourism and booking companies helps them facilitate and organize the workflow and is even one of the most important reasons for their success and excellence in the market. Travel and booking companies are increasing daily and numbering more […]

What is Live Chat service and how can it improve customer service?
What is Live Chat service and how can it improve customer service? The live chat service is one of the smartest services companies have used to improve customer service, facilitate task performance, and organize sales, provided by Bevatel at the best prices. Perhaps one of the biggest problems that have been encountering a large […]

What is the Softphone application?
What is the Softphone application? The Softphone app is the smartest application and software that helps companies communicate effectively with their customers remotely and at the lowest cost, just by connecting to the Internet In light of the intense competition between the huge numbers of different brands, companies, and institutions, which are doing their […]

How can you develop your company with WhatsApp Business API?
How can you develop your company with WhatsApp Business API? Most companies and brands in the current era are looking for a means or way that may help them increase their customers and improve relations with them in the best way, which prompted many companies to move towards more than one method to gain customers, […]

The cost of creating CRM systems for organizations
The cost of creating CRM systems for organizations CRM systems are one of the latest customer relationship management systems for 2021, with fantastic features that allow you to follow your customers and transactions from anywhere in the best form and at the lowest cost. For a large number of years companies and institutions, whether […]

How to assess the performance of the Call center outsourcing service
How to assess the performance of the Call center outsourcing service The Call Center Outsourcing service for other smart roads, which has saved many businesses the cost of creating a full Call Centre division, is provided by Bevatel with trained Saudi cadres. The great need to achieve good and continuous communication without interruption between […]

How brands use SMS service to market their products?
How do brands use SMS service to market their products? SMS is one of the smartest and cheapest ways to help businesses and companies launch and market a new product easily and increase sales. Marketing a new product is not easy at all, it is challenging and risky, especially when competition is intense in the […]

Fees of the unified number 9200 in Saudi Arabia for 2021
Fees of the unified number 9200 in Saudi Arabia for 2021 Your choice of 9200 unified number service is the perfect solution to all customer communication problems, the difficulties of receiving and directing calls, which is provided by Bevatel at competitive prices. When the term unified number comes to be mentioned, many people think it’s […]

How to choose the best CRM system for the type of your business
How to choose the best CRM system for the type of your business CRM is one of the smartest systems that help all types of companies and businesses and provides each project with the tools it needs to organize its business. The client has been and will continue to look for someone to care about […]

What is the difference between the Call Center system and CRM system?
What is the difference between the Call Center system and CRM system? All companies are looking for the best system suitable for their activity and customer size, as Bevatel provides you with all the systems you may need to reach your customers in the best shape and as quickly as possible! Most corporate managers […]

How to use a chat bot in marketing a new product? Full guide with steps
How to use a chat bot in marketing a new product? Full guide with steps Chat Bot is one of the latest tools used by companies and business activities to achieve rapid and flexible communication with their customers at any time to attract customers and gain their trust and affiliation. The Saudi or global […]

What’s the difference between VOIP headsets? Which is better
What’s the difference between VOIP headsets? Which is better Wired and Wireless headsets are one of the best VOIP devices that help companies communicate with their customers in the best quality, provided by Bevatel at the best prices in the Saudi market. All call centers in any company, whether giant or emerging, no matter […]

What is the difference between internal and external Gateways?
What is the difference between internal and external Gateways? The gateways are the latest VoIP devices that have helped companies connect two networks, acting as an intermediary between types of networks that use different protocols. Large companies and institutions always rely on internal communication between their employees or external communication with their other branches in […]

The importance of connecting social media channels in times of crisis
The importance of connecting social media channels in times of crisis Connecting social media channels is one of the most important ways to help any company or organization get out of its crises, gaining the trust and support of its customers with ease. On any given day, we may find many companies exposed to enormous […]

4 advantages of the Auto Dialer System are necessary for your business
4 advantages of the Auto Dialer System are necessary for your business Auto Dialer System is an automated communication system that helps companies make calls quickly and easily, provided by Bevatel today at competitive prices and fantastic benefits! We see many companies that offer products, goods, or services to their customers working to communicate with […]

How do you choose the best Conferencing Endpoint for your business?
How do you choose the best Conferencing Endpoint for your business? Today, communication is one of the most important things companies do with their customers, where we find a large sector of organizations working to create effective communication with their customers anywhere, where these companies are looking for an easy and fast way to achieve […]

How to set a professional call center system for restaurants and shops
How to set a professional call center system for restaurants and shops The market is full of different restaurants and shops, and we find that they may be similar in many points such as the quality of food, the types of dishes served in restaurants, or goods and products provided in the shops, and may […]

The best types of VoIP PBX for businesses for 2021
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When IVR service is necessary for the success of your team?
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5 Call Center services necessary for e-store owners to stimulate sales
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8 golden advantages of connecting social media systems of companies!
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4 Advantages of WhatsApp Business API you can’t miss!
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The importance of the external call center department in Corona
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Best Call Center system for tourism companies in Saudi Arabia for 2021
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10 Steps to create a professional Call Center System for your business
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