WhatsApp Business Integration Cost from Bevatel is the lowest in the Kingdom of Saudi Arabia compared to the many features and options that Bevatel provides in the service.
This service from Bevatel is considered one of the most important services of modern call centers that institutions and commercial activities need to communicate with customers, develop sales performance, customer service, and technical support.
Bevatel provides WhatsApp Business API service with professional features and integration options that enable sales, customer service, and technical support departments to carry out tasks and communicate with potential, existing, and new customers in a faster, more professional, and cost-effective way.
During this article, we will learn in detail about the WhatsApp Business service, its cost, and its advantages, to improve sales performance, customer service, and technical support.
WhatsApp Business API Integration Service
It is the latest service from Bevatel that helps institutions and commercial activities to communicate with customers and professionally receive their conversations, with integrated features and options.
This service allows you to operate the commercial WhatsApp account of your organization or business for several employees at the same time from several mobile devices and computers and from anywhere.
This service allows your sales, customer service, and technical support staff to use your same commercial WhatsApp account at the same time so that each department performs its tasks in responding to customer inquiries regarding its products or services, conducting sales operations, confirming customer reservations and requests, and solving their problems.
WhatsApp Business Integration Cost includes the WhatsApp business account from Bevatel from the account name, work address, cover photo, website link, corporate description, and working hours.
WhatsApp Business API Integration service
Bevatel provides this service with many professional advantages to communicate with customers through automatic chatbots and direct conversations.
The most important feature of this service is that you can connect it with the Bevatel Social service to connect social media to receive all WhatsApp Business, Messenger, Twitter, Telegram, and Instagram conversations.
We can briefly mention the most prominent advantages of the WhatsApp Business API service in points as follows:-
- WhatsApp for sales
- WhatsApp Business for customer service and technical support
- WhatsApp for business management
Automated conversations are part of the WhatsApp Business Integration cost benefits that Bevatel provides for organizations and businesses with many professional features to automatically respond to customer inquiries regarding your organization’s or business’s products and services.
With a Chatbot, you can improve customer service, sales, and technical support by providing better customer service and technical support 24 hours a day through automated chat scenarios that include answers and information about customer inquiries and problems.
You can also perform all sales operations and confirm customer reservations and orders using chatbot scenarios and out of business hours.
We can briefly mention the most prominent advantages of the chatbot in points as follows:-
- Define working hours, and allocate hours to the chatbot
- Capture sales opportunities and potential customers and create profiles for them
- Add the automatic chat button on your website to start the conversation
- Asking staff for help using spontaneous conversations
- Receiving and responding to all WhatsApp conversations using a chatbot on the Bevatel Social platform if WhatsApp Business API is linked with the Bevatel Social service
- The ability to add more than 15 actions such as sending invoices and adding tags
2- WhatsApp Business for Sales
This system from Bevatel enables you to manage and conduct all sales processes, moment by moment, from capturing potential customers, creating financial offers, sending them to customers, convincing them of your products or services, and even converting them to actual customers and sending invoices.
The WhatsApp Business account from Bevatel allows you to organize and manage the records of potential, existing, and new customers through a single screen and using tags.
WhatsApp Business Integration Cost includes many professional advantages for managing and developing sales, the most prominent of which are briefly mentioned in points as follows:-
- Conducting and following up on all sales operations periodically
- Capture leads and sales opportunities from WhatsApp Business and other social media
- Conduct sales operations using the Sales Bot
- Send sales opportunities and leads to sales pipelines in real-time
- Classification of new and potential customers with tags
- Create a profile for each client individually
- Route new chats to sales pipelines
3- WhatsApp Business API for customer service and technical support
This system from Bevatel enables institutions and commercial activities to develop customer service and technical support and provide better service and technical support to customers.
This service provides you with many professional benefits and integrated options that enable customer service and technical support staff in institutions and commercial activities to communicate with customers in a faster and more professional way to respond to their inquiries regarding the services and products provided by the institution.
We can briefly mention the most prominent advantages of the WhatsApp Business Integration Cost to improve the performance of customer service and technical support in brief points as follows:-
- Responding to customer inquiries regarding products and services using the chatbot outside working hours and through customer service staff.
- Receiving and confirming reservations and requests from potential and new customers
- Using WhatsApp Business to solve customer problems and provide technical support to them
- Explain the uses and benefits of using photos, videos, and text messages
- Connecting WhatsApp Business API with Bevatel Social service and communicating with customers quickly on one platform instead of moving from one application to another.
- Communicate with customers using personalized messages or general statements
4- WhatsApp Business for work management
Bevatel provides the WhatsApp service with integrated professional features that help the managers of institutions and commercial activities to get rid of the multiple used mobile and computer devices. Institutions and businesses can even rely on a unified WhatsApp business account for all customer service, sales, and technical support staff.
This system helps employees to accomplish their tasks in a better way because it notifies each of the sales employees of potential customers to communicate with them.
This system also allows employees to chat with each other privately or within the customer card.
We mention the most prominent features of WhatsApp Business for business management in the following points:-
- Assign an employee to each conversation
- Create specific tasks for each employee and set deadlines
- Create a personal calendar and manage employee reminders and tasks
- Create private conversations with each employee regarding existing, potential, and new clients
WhatsApp Business Integration Cost
The cost of the WhatsApp Business service from Bevatel is considered one of the lowest costs in the Kingdom of Saudi Arabia compared to the options that this service provides it provides to institutions and commercial activities for all departments of sales, customer service, and technical support to help employees develop their performance, achieve the goals of the organization and even increase sales and profits.
This cost varies according to many considerations, including the package in which the customer subscribes, the size of the business, the number of employees, the number of accounts, the number of users, the number of messages, and other details that differ in the number and thus the price of the service from one package to another.