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BEVATEL BLOG

Bevatel Blog for call center systems and solutions and call center services is interested in publishing it in the media of the latest communication system

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Fruitful participation of Bevatel in Gitex Global Dubai 2022

The Advanced Unified Telecommunication Establishment – Bevatel participated in GITEX Global 2022, held in Dubai, United Arab Emirates, from 10 to 14 October 2022. The Bevatel team clarified the steps of Bevatel to expand in the UAE and the Arab Gulf countries after its achievements and contributions in helping thousands of companies, institutions, and commercial […]

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Bevatel at the Gulf Information Technology Exhibition – GITEX Global 2022

The activities of the Gulf Information Technology Exhibition, known as the “GITEX Technology Exhibition” in Dubai, United Arab Emirates for 2022, will start from the 10th to the 14th of next October, to include a large group of emerging companies and leaders of the technology and digital sector to reveal the most prominent technical developments. […]

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Bevatel celebrate the 92nd National Day of Saudi Arabia

The kingdom of Saudi Arabia celebrates the Saudi National Day on September 23 every year, where the day expresses the anniversary of the unification of the kingdom of Saudi Arabia and its foundation by King Abdulaziz bin Abdul Rahman Al Saud, and the declaration of the kingdom’s establishment in 1932,under the slogan “This is our […]

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Bevatel is a gold sponsor of the Saudi International AI & Cloud Tech Expo 2022

Bevatel participated as a gold sponsor for the Saudi International AI & Cloud Tech Expo 2022 in Riyadh from 22 to 24 May. During this period, Bevatel reviewed the latest developments and the latest ideas and solutions for business, more advanced cloud services for customer service, and advanced contact centers for institutions and commercial activities. […]

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Cloud Call Center Updates

Bevatel Cloud Call Center updates include more advanced features for modern contact centers in organizations and businesses that use the Bevatel system. Through these updates, Bevatel seeks to make the call center system more flexible, fast, and effective in managing call centers and following up on the workflow of call center employees and customer service […]

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The Best CRM System for E-Marketing

The CRM system for e-marketing is considered one of the indispensable systems for any organization or business for many considerations, advantages and uses that this system provides for marketing, sales and customer service departments. Reaching target customers, developing sales performance, increasing profits, and achieving the goals of any organization or business all depend on integrated […]

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What is the WhatsApp Business Integration Cost in Saudi Arabia?

WhatsApp Business Integration Cost from Bevatel is the lowest in the Kingdom of Saudi Arabia compared to the many features and options that Bevatel provides in the service. This service from Bevatel is considered one of the most important services of modern call centers that institutions and commercial activities need to communicate with customers, develop […]

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What is WhatsApp Business API and what are its features?

WhatsApp Business API is one of the latest advanced cloud call center solutions that organizations and businesses rely on to communicate with their customers in a faster and more professional way. This system is indispensable for the various departments of sales, customer service and technical support in any organization or business that seeks to develop […]

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How to choose the best call center installation company for your business?

Choosing the best call center installation company is one of the important issues that call center managers and project managers focus on in institutions and commercial activities of different sizes, nature of business activities and the products or services they provide. The importance of carefully choosing call center companies comes from the importance of call […]

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How to improve sales by using Social Media Integration?

Social Media Integration service is one of the latest advanced cloud call center services provided by Bevatel to institutions and commercial activities to develop the performance of customer service, sales and technical support with multiple professional benefits and at the lowest costs in Saudi Arabia. Bevatel Social service is the best option that enables institutions […]

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Why is the unified number 9200 recommended for institutions and businesses in 2022?

The unified number 9200 is one of the most important elements of modern call centers that are indispensable for sales and customer service departments in institutions and commercial activities due to the many advantages that add value to any organization or business. The development of the call center and customer service must be one of […]

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10 Tips for Developing Customer service system System and Technical Support

Developing customer service system and technical support is one of the indispensable methods for establishments and businesses to achieve their objectives and increase sales and profits in a faster and more professional way. Customer service system and technical support departments are departments that institutions and commercial activities rely on primarily to gain the satisfaction of […]

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The difference between customer service and customer experience

The difference between customer service and customer experience is one of the most important topics that modern call center managers, customer service and technical support staff, and call center operators look for. Because these elements are of great importance in achieving the goals of the organization or business and helping the sales, marketing, and technical […]

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The Best Call Center System for E-Commerce 2022

The Best Call Center System for E-Commerce 2022 is the cloud system most used by thousands of institutions and businesses that seek to provide service and technical support to customers and communicate with them in a faster and more professional way. The online store has now become one of the most important tools that organizations […]

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The Best CRM System for E-Commerce 2022

The Best CRM System for E-Commerce is the latest system for managing customer interactions and transactions through some features and options that help you improve the performance of customer service, marketing, sales, and technical support. The Customer Service Management System is an indispensable professional tool for organizations and businesses that need to track their sales […]

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8 Tips for establishing a Professional Contact Center

Establishing a professional contact center for your organization or business is an essential step towards improving the performance of customer service, sales, and technical support, and increasing sales and profits in general. Call centers are the most prominent tools of institutions and commercial activities to achieve their goals and communicate with their customers in a […]

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5 Steps to increase sales with Integrated Call Center Solutions

Advanced cloud call center solutions are the latest methods that organizations and businesses rely on to improve sales performance, customer service, and technical support in an easy, faster and more professional way. The development of sales performance is one of the most important goals of any organization or business, any company or business always aims […]

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5 Usages in Social Media Integration Service to increase Sales

Social Media Integration is one of the advanced cloud call center solutions that Bevatel provides for organizations and businesses to improve the performance of their departments, improve sales and even increase profits. With the increasing importance of the role of social media in e-marketing, sales, and providing technical support to customers, the importance of the […]

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5 Advantages of CRM Software to increase profits 2022

CRM Software “customer service management system.” is one of the advanced cloud call center solutions that organizations and businesses utilize to increase their sales, increase their profits, achieve their goals, and improve the performance of their sales, customer service, and technical support departments in general. Increasing sales and profits for each organization is the responsibility […]

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The importance of the CRM system for digital marketing to increase sales

CRM System is one of the most important and indispensable modern cloud call center solutions for organizations and businesses that seek to improve the performance of customer service, marketing, technical support, and sales. The CRM program from Bevatel is the best system that Saudi companies and commercial activities utilize to manage customer interactions and data […]

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How can multiple call center systems be integrated to one?

Advanced cloud call center systems are multi-features and options and they can be integrated. So, you can improve the performance of the call centers of your organization or business. Bevatel enables you to connect call center and customer service systems to improve customer service, sales, and technical support performance, provide better customer service, and communicate […]

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The importance of toll free service 800 for companies 2022

The toll free service 800 is one of the most important services of advanced cloud call centers that companies rely on to communicate with customers and answer their calls. Any business and any company seeks to develop mechanisms of communication with their customers in a more professional way to maintain the loyalty of existing customers […]

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How to get call center outsourcing services in Saudi Arabia?

The call center outsourcing service is one of the latest cloud call center solutions that Bevatel provides to organizations and commercial activities at the lowest prices and many professional advantages. The outsource call center service is an indispensable service for institutions and commercial activities to develop customer service, sales, and technical support departments performance through […]

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What are the VOIP Phone system? And What are the best VOIP Products 2022?

The best VOIP Products 2022 are the latest call center devices that advanced cloud call centers need to communicate with customers and respond to their inquiries in a faster and higher quality manner. Advanced call center devices known as VoIP devices are indispensable devices for corporate call centers and advanced commercial activities, especially businesses that […]

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SMS Service and Text Message Service Usages for Companies

SMS service is one of the indispensable and advanced cloud call center services for organizations and businesses to communicate with customers for various purposes of marketing, technical support, sales, and customer service. Bevatel offers these services with many advantages, options, and integrated professional tools that enable institutions and businesses to conduct successful and effective SMS […]

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What is the difference between VoIP Devices and Fixed Landlines?

VoIP devices are the devices that advanced cloud contact centers companies rely on to make and receive calls and communicate with customers in more professional ways. Millions of institutions and commercial activities around the world have turned to rely on advanced call center systems to transmit voice and video over Internet Protocol due to the […]

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Advantages of Call Center System for Hospitals 2022

The Best Call Center System for Hospitals 2022 is the latest cloud system from Bevatel that medical centers, clinics, and hospitals rely on to make reservations and make and receive calls. We provide this system with many advantages for making and receiving calls, features, options, and integrated tools to follow up the workflow of the […]

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Top 3 cloud call center solutions to increase sales and marketing

Bevatel Cloud call center solutions include a set of systems and services organizations and businesses rely on to improve the performance of customer service, marketing, sales, and technical support departments. Advanced cloud call center services include many tools, features, and options that customer service, sales, marketing, and technical support staff can benefit from to develop […]

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How do customer service evaluation for institutions and Companies?

Customer service evaluation is one of the most prominent methods of developing the performance of customer service, technical support, and sales staff in any organization or business seeking to achieve its objectives and increase its sales and profits at the lowest costs. There are many methods of evaluating the performance of customer service that companies […]

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The best Call Center System for Real Estate Companies

The best call center system for real estate companies from Bevatel provides real estate marketing companies and agents with professional benefits and many options for communicating with clients. Bevatel provides modern contact center systems to real estate companies. So that they can make and receive customer calls more professionally. Our contact center systems enable your […]

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5 Reasons make CRM System a marketing & sales tool for companies 2022

5 Reasons make CRM System a marketing & sales tool for companies 2022 CRM System is an essential and indispensable call center solution for organizations and businesses looking to improve the performance of their marketing, sales, customer service, and technical support departments. The customer service management system includes many tools, features, and options that help […]

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6 Tips to establish professional call center for establishments & business 2022

6 Tips to establish professional call center for establishments & business 2022 Establishing a professional call center for companies requires many factors that help customer service, sales, and technical support departments to develop performance, achieve enterprise goals, and even increase sales and profits. Bevatel provides cloud contact center solutions and services to establishments and businesses […]

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4 Advantages in outsource call center service to upgrade the customer service for businesses

4 Advantages in outsource call center service to upgrade the customer service for businesses Many companies and institutions utilize call center outsourcing services provided by call center companies for many reasons and advantages. The most prominent of them are saving costs and relying on specialized and professional customer service staff. Bevatel is one of the […]

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10 Steps to improve the performance of the cloud call center

10 Steps to improve the performance of the cloud call center The cloud call center is one of the most prominent tools and systems that establishments and businesses rely on to provide optimal customer service, improve sales performance, increase profits, and even achieve corporate objectives. Contact centers are essential tools that sales, customer service, and […]

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4 advantages in WhatsApp Business for developing sales, technical support, and customer service

4 advantages in WhatsApp Business for developing sales, technical support, and customer service WhatsApp Business is one of the business solutions that organizations and businesses rely on to communicate with customers for various purposes of marketing, sales, customer service, and technical support. Bevatel provides WhatsApp for enterprise service with professional features, options, and multiple tools […]

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Bevatel Social Service features to improve the customer service

Bevatel Social Service features to improve the customer service Bevatel Social service is one of the cloud call center services that establishments and businesses rely on to develop communication methods with customers and make them more professional. Social media is the latest and most prominent communication mechanism indispensable to any business or organization that seeks […]

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The Most Prominent Advantages of Bevatel Live Chat Service

The Live Chat service is one of the latest modern cloud call centers offered by Bevatel to organizations and businesses with multiple professional features to receive customer conversations, inquiries, and problems in a faster, professional, and cost-effective way. This service is one of the solutions and advantages of the Bevatel Social service for linking social […]

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10 Benefits of Utilizing Toll Free Number 800 for your business

The Toll Free Number 800 service is one of the advanced cloud call center solutions that Saudi establishments and commercial activities utilize to develop their customer service and technical support performance. All establishments and commercial activities always seek the best ways and means that help them to gain customer satisfaction and increase profits and sales. […]

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What are the differences between Auto Dialer Software and IVR System?

The IVR System and the Auto Dialer Software are two of the most prominent technologies that advanced cloud call centers rely on to improve the performance of customer service, technical support, and sales. Contact center companies always upgrade call center and customer service systems to meet the needs and aspirations of establishments and commercial activities […]

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Top 5 Benefits of Outsource Call Center Service in 2022

Outsource Call Center Service is one of the most prominent advanced call center solutions that establishments and commercial activities utilize to develop their customer service, sales, and technical support departments’ performance. Many establishments and commercial activities utilize call center outsourcing services of the advanced contact center companies for many reasons and advantages. And that makes […]

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Why do many businessmen recommend utilizing WhatsApp business API 2022?

WhatsApp Business API is one of the latest business and communication solutions that establishments and businesses rely on for better and faster communication with customers and multiple professional benefits. This application is an ideal professional solution for large companies that receive unlimited customer conversations, requests, and inquiries. WhatsApp API is an effective and valuable tool […]

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How to increase your sales with CRM solution in steps?

The CRM Solution “Customer relationship management System.” is one of the most visible essential tools that enterprises and businesses utilize to manage and develop customer interactions and relationships. With technological development and growing numbers of digital solutions and methods for business development, businesses utilize these solutions to help them achieve their goals and even increase […]

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The best call center solutions 2022 for businesses

The Best Call Center Solutions 2022 are the latest cloud systems and services that establishments and businesses utilize to develop contact centers, customer service, and technical support. Call center and customer service solutions differ in their uses, the advantages, and the options they provide to help you develop your contact center; it also differs from […]

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10 Tips to develop the advanced cloud call centers performance

Advanced cloud call centers are one of the most effective tools that help establishments and businesses to improve the performance of customer service, sales, and technical support departments. The advanced call centers provided by Bevatel include professional systems, options, and features that enable you to provide better service and technical support to customers at the […]

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5 Tips to get the best Call center software 2022 for your business

The best Call Center software 2022 is the latest professional call center system that helps you provide better customer service and technical support to customers with many advantages and options for establishments and commercial activities. Many establishments and commercial activities seek to develop sales, customer service, and technical support staff performance without paying attention to […]

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5 differences between cloud call center systems 2022

The importance of cloud call center systems increases regularly. With the increase of users’ and customers’ expectations and needs to develop the customer service and technical support performance. Advanced call center solutions enable establishments and businesses to provide the best service and technical support to customers in a multi-channel and more professional way to help […]

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5 Ways to upgrade contact center systems for businesses 2022

Improving the performance of contact center systems is one of the most prominent essential elements that institutions and commercial activities utilize in developing the customer service, technical support, and sales departments as part of the comprehensive development processes that companies regularly undertake. Many businesses and establishments are looking for the best methods to develop the […]

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5 Reasons to utilize Cloud Call Center for businesses 2022

All institutions and businesses are moving their call center to a cloud call center to develop the performance of customer service and technical support departments with call center systems and advanced professional customer service. These companies utilize the cloud contact center to benefit from its many advantages and develop many mechanisms and ways to communicate […]

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How to secure your business with voice verification code?

The voice verification code and the two-step verification method are the most prominent methods that establishments and businesses need to maintain the confidentiality and privacy of their work and the activities they do through their accounts, systems, and applications. Bevatel is one of the most interested and keen establishments in securing the confidentiality and privacy […]

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How to increase your establishment sales and profits with advanced cloud call center solutions 2022?

Cloud call center solutions are the latest and best methods that many establishments and businesses utilize to increase sales and profits with high-quality services at the lowest costs in Saudi Arabia. The success of establishments and businesses comes from their reliance on call center systems and integrated professional customer service management systems. These systems help […]

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How can you choose the best VOIP service company for 2021?

What do you offer to your customers? do you offer products and want to market them? Or do you offer services that need to be offered optimally to your customers?! In both cases, dear reader, you certainly need to communicate with your customers in the best way to achieve your marketing goals!   For companies […]

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How can you choose the best VOIP devices as needed by your business?

What is the type of your project? Is it sales or service? Dear reader, any project to determine what type of VOIP devices it needs must identify several factors such as the size and type of business activity, the size and type of customers, the type of services and products it offers, and other factors […]

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How does SMS service serve the customer service in marketing?

How does SMS service serve the customer service in marketing?   Let’s imagine together that you are the owner of a company or business and want to market one of your products or services, and let’s give a clearer example if you are the owner of a tour company and want to market your airline’s […]

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What are the secrets behind Amazon company’s success?

What are the secrets behind Amazon company’s success? Since 1994 we have seen tremendous growth, rapid, and unprecedented success, but what is the secret behind that success?! Amazon, based in Seattle, Washington, is an American multinational company owned by Jeff Bezos, formerly Jeffrey Preston, owner of an online book shop called Cadabra, whose success story […]

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What is the difference between Arabic SMS messages and English SMS messages?

What is the difference between Arabic SMS messages and English SMS messages?   Text messages or SMS messages are the means that many have always used to communicate, as it is an easy, fast, and inexpensive way, many people have long used it on their mobile phones, but many wondered what the difference between Arabic […]

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Ways to win the customer in professional call center companies

Ways to win the customer in professional call center companies   We’ll take you on an exciting and fast tour through which you’ll learn all the secrets of attracting customers at professional Call Center companies in easy steps. One of the first steps or ways that will help you to earn your customer is the […]

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The history of the propaganda war between Mercedes ads and BMW ads

The history of the propaganda war between Mercedes ads and BMW ads   You may hear a lot about civil wars, world wars, or psychological wars, but have you ever heard of marketing wars! These propaganda wars are carried out by companies and institutions in the market to compete vigorously for who will win customers, […]

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100 years of competition! Advertising war between Coca-Cola and Pepsi

If you ask passers-by on the street about their favorite cola, you’ll find responses limited to Pepsi and Coca-Cola, yes, it’s the fact that it’s been more than 100 years of fame for both companies, and even for the struggle between them! The conflict between Pepsi and Coca-Cola for Soft Drinks has continued for more […]

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How to build a professional company from the ground up with steps

Entering this article means you’ve already determined your desire to start a professional company, haven’t you? But desire isn’t everything, it’s just the first step in building your company, and since you’re at the beginning of the road, Bevatel for Communications Solutions and Call Center will complete it with you to the end with this […]

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Professional dialogue between the client and customer service agent

Client: Hello Customer Service Representative: Welcome, Mr. (customer name), how are you today?   Client: Welcome, I’m fine. Customer Service Representative: With you (the name of the customer service representative) from the complaints and suggestions department, how can I help you today, Mr. (customer name)?   Client: I have a big problem with the product […]

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How to write an SMS to attract your customers? Full guide with steps

If you have a project or company whether you are offering products or services, you need some offers and discounts, whether it’s for your existing customers or even potential customers, which may also help you attract more new customers.   But have you wondered how your customers can know about your offers and features! How […]

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All you need to know about the start of the idea of a unified number

The unified, standard, the free number are all names for the same term and the same system that is now one of the most popular and demanding systems of many companies! But have you ever wondered when the unified number service came up?   Dear reader, the story of the rise of the unified number […]

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7 Features of Bevatel Social service help you increase sales

7 Features of Bevatel Social service help you increase sales   Bevatel Social service for linking social media sites has become an essential service for establishments and businesses to communicate with their target customers professionally. And to implement a lot of marketing and sales campaigns and even increase profits. Bevatel advanced Call Center Solutions and […]

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What are VOIP products? And what are its advantages and usages for advanced contact centers?

What are VOIP products? And what are its advantages and usages for advanced contact centers? Equip your contact center with the latest high-quality professional VOIP products to communicate with your target customers through your call center system over the internet protocol with high-quality calls. What is the meaning of the word VOIP products? VOIP is […]

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5 Benefits of Bevatel Outsourcing Call Center service at the lowest costs

5 Benefits of Bevatel Outsourcing Call Center service at the lowest costs Outsourcing Call Center is one of the most popular advanced cloud call center services for the thousands of institutions and businesses that need to communicate with customers, respond to their inquiries, and provide them with the best service with multiple professional benefits and […]

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6 Professional advantages of Unified Number 9200 service for advanced contact centers

6 Professional advantages of Unified Number 9200 service for advanced contact centers The unified number 9200 service is one of the most prominent advanced call center services that are indispensable for establishments and commercial activities to contact large segments of target customers at the same time. Bevatel is one of the best companies that provide […]

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What is the cost of creating a CRM system for e-stores?

What is the cost of creating a CRM system for e-stores?   Any E-stores or online shop requires a modern and professional CRM system for e-stores to manage all different financial transactions and execute purchases. E-stores, shops, warehouses, or online markets have become too many in the global market, especially after the closure of stores […]

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How to manage medical centers through CRM system hospitals?

How to manage medical centers through CRM system hospitals? All hospital managers or doctors need a modern and professional CRM system hospitals to manage all their patients’ bookings to provide the best service. At present, especially in light of the global crisis known as the coronavirus, all medical personnel such as hospitals, medical centers, clinics, […]

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5 Advantages to use Cloud Call Center System

5 Advantages to use Bevatel Cloud Call Center System Utilizing the Cloud Call Center system to make and receive calls has become one of the essentials for the customer service, sales, and technical support departments’ success in establishments and commercial activities, whatever their work and the services or products. Many businesses and governmental institutions in […]

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5 Usages of CRM System for profits and sales increasing

5 Usages of CRM System for profits and sales increasing CRM System is one of the indispensable platforms in any establishment or business that seeks to increase sales, improve sales, technical support, and customer service performance. The Bevatel customer relationship management system is the best customer service system in Saudi Arabia for many governmental institutions, […]

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3 Ways to contact thousands of customers using SMS service

3 Ways to contact thousands of customers using SMS service The SMS service is one of the contact centers services provided by Bevatel to establishments and commercial activities with multiple professional advantages and at the lowest costs, which establishments use for many purposes to communicate with customers and increase profits. With the increasing use of […]

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Benefits of designing a CRM system for tourism companies

Benefits of designing a CRM system for tourism companies The establishment of the CRM system for tourism and booking companies helps them facilitate and organize the workflow and is even one of the most important reasons for their success and excellence in the market.   Travel and booking companies are increasing daily and numbering more […]

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What is Live Chat service and how can it improve customer service?

What is Live Chat service and how can it improve customer service?   The live chat service is one of the smartest services companies have used to improve customer service, facilitate task performance, and organize sales, provided by Bevatel at the best prices. Perhaps one of the biggest problems that have been encountering a large […]

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What is the Softphone application?

What is the Softphone application?   The Softphone app is the smartest application and software that helps companies communicate effectively with their customers remotely and at the lowest cost, just by connecting to the Internet In light of the intense competition between the huge numbers of different brands, companies, and institutions, which are doing their […]

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How can you develop your company with WhatsApp Business API?

How can you develop your company with WhatsApp Business API? Most companies and brands in the current era are looking for a means or way that may help them increase their customers and improve relations with them in the best way, which prompted many companies to move towards more than one method to gain customers, […]

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The cost of creating CRM systems for organizations

The cost of creating CRM systems for organizations   CRM systems are one of the latest customer relationship management systems for 2021, with fantastic features that allow you to follow your customers and transactions from anywhere in the best form and at the lowest cost. For a large number of years companies and institutions, whether […]

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How to assess the performance of the Call center outsourcing service

How to assess the performance of the Call center outsourcing service   The Call Center Outsourcing service for other smart roads, which has saved many businesses the cost of creating a full Call Centre division, is provided by Bevatel with trained Saudi cadres. The great need to achieve good and continuous communication without interruption between […]

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How brands use SMS service to market their products?

How do brands use SMS service to market their products? SMS is one of the smartest and cheapest ways to help businesses and companies launch and market a new product easily and increase sales. Marketing a new product is not easy at all, it is challenging and risky, especially when competition is intense in the […]

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Fees of the unified number 9200 in Saudi Arabia for 2021

Fees of the unified number 9200 in Saudi Arabia for 2021 Your choice of 9200 unified number service is the perfect solution to all customer communication problems, the difficulties of receiving and directing calls, which is provided by Bevatel at competitive prices. When the term unified number comes to be mentioned, many people think it’s […]

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How to choose the best CRM system for the type of your business

How to choose the best CRM system for the type of your business CRM is one of the smartest systems that help all types of companies and businesses and provides each project with the tools it needs to organize its business. The client has been and will continue to look for someone to care about […]

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What is the difference between the Call Center system and CRM system?

What is the difference between the Call Center system and CRM system? All companies are looking for the best system suitable for their activity and customer size, as Bevatel provides you with all the systems you may need to reach your customers in the best shape and as quickly as possible!   Most corporate managers […]

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How to use a chat bot in marketing a new product? Full guide with steps

How to use a chat bot in marketing a new product? Full guide with steps Chat Bot is one of the latest tools used by companies and business activities to achieve rapid and flexible communication with their customers at any time to attract customers and gain their trust and affiliation.   The Saudi or global […]

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What’s the difference between VOIP headsets? Which is better

What’s the difference between VOIP headsets? Which is better Wired and Wireless headsets are one of the best VOIP devices that help companies communicate with their customers in the best quality, provided by Bevatel at the best prices in the Saudi market.   All call centers in any company, whether giant or emerging, no matter […]

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What is the difference between internal and external Gateways?

What is the difference between internal and external Gateways? The gateways are the latest VoIP devices that have helped companies connect two networks, acting as an intermediary between types of networks that use different protocols. Large companies and institutions always rely on internal communication between their employees or external communication with their other branches in […]

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The importance of connecting social media channels in times of crisis

The importance of connecting social media channels in times of crisis Connecting social media channels is one of the most important ways to help any company or organization get out of its crises, gaining the trust and support of its customers with ease. On any given day, we may find many companies exposed to enormous […]

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4 advantages of the Auto Dialer System are necessary for your business

4 advantages of the Auto Dialer System are necessary for your business Auto Dialer System is an automated communication system that helps companies make calls quickly and easily, provided by Bevatel today at competitive prices and fantastic benefits! We see many companies that offer products, goods, or services to their customers working to communicate with […]

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How do you choose the best Conferencing Endpoint for your business?

How do you choose the best Conferencing Endpoint for your business? Today, communication is one of the most important things companies do with their customers, where we find a large sector of organizations working to create effective communication with their customers anywhere, where these companies are looking for an easy and fast way to achieve […]

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How to set a professional call center system for restaurants and shops

How to set a professional call center system for restaurants and shops The market is full of different restaurants and shops, and we find that they may be similar in many points such as the quality of food, the types of dishes served in restaurants, or goods and products provided in the shops, and may […]

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The best types of VoIP PBX for businesses for 2021

The best types of VoIP PBX for businesses for 2021 Companies look daily for ways or means that may provide them with interactive and continuous communication with their customers or between their employees and related customers, but most organizations or businesses have been exposed to a large number of problems and obstacles when using traditional […]

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Necessary specs should be available on your company’s VoIP phones

Necessary specs should be available on your company’s VoIP phones In our time, companies are calling for strong and interactive means of communication to eliminate many of the barriers they encountered when contacting their customers in the past, all business sectors and businesses of all kinds, whether government or property sectors, startups or giants, or […]

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How to establish a call center system for startups?

How to establish a call center system for startups? You may have looked a lot for a way to help you communicate continuously and effectively with your customers, right? All the results and long research seem to have guided you here! Yes, it is the smart call center system, which has become an essential and […]

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Creating and cost of a professional call center system for shipping companies

Creating and cost of a professional call center system for shipping companies If you are the owner of shipping companies or own a group of companies that include transportation and shipping services, you are certainly in the right place, many shipping companies in the past years have had a lot of difficulties communicating with all […]

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3 mistakes when communicating with your customers

3 mistakes when communicating with your customers If you don’t care about your client. Your opponent will take care of him! “Yes, it’s one of Philip cutler’s most famous sayings when we come to mention customers and ways of attracting and communicating with them, Philip Kotler had a famous point of view, and he is […]

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8 uses of chatbot for business activities for 2021

8 uses of chatbot for business activities for 2021 Chat Bot or Conversation Robot was the result of the modern revolution in the world of communications, companies have always looked for a way to help them save time and effort in communicating with their customers and responding to their endless queries and questions, it is […]

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5 ways to reach your customers and attract new customers

5 ways to reach your customers and attract new customers Reaching customers has always been one of the most difficult tasks for different companies and institutions, there are a range of barriers that may prevent or make it more difficult for companies, whether it be the nature of the target audience, culture, and customs, the […]

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How can you measure the success of the call center in your company?

How can you measure the success of the call center in your company? “Not every call center is successful!” Yes, not every call center is successful, there are a wide range of criteria that may determine whether it has succeeded in completing its functions designed to perform, or if there is a deficiency in any […]

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Your complete guide about WhatsApp Business API for business owners

Your complete guide about WhatsApp Business API for business owners Many companies and organizations have been looking for the most expensive way to help them reach their customers at the lowest cost and as soon as possible, but most of the means cost companies a lot of money and the results, in the end, are […]

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The best steps to create a professional Chatbot for your business

The best steps to create a professional Chatbot for your business Many companies want to communicate with their customers faster and more flexibly, but they have been exposed to many obstacles such as the lack of staff at all times such as holiday appointments or off-duty, as well as the proliferation of messages during marketing […]

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10 steps to manage and connect your company’s social media

10 steps to manage and connect your company’s social media “Today, brands that behave like humans, friendly, loved, and honest should be created,” says Philip Cutler In his book Marketing 4.0. What customers want, address their problems, share their interests, which they can do through social media accounts and the power of social media, any […]

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4 Essential Golden Marketing Types for Brands and Companies

4 Essential Golden Marketing Types for Brands and Companies “Good marketing makes the company look smart. Great marketing makes the customer feel smart! ” According to Joe Chernov the famous American and one of the most powerful marketers and content writers in the world, where he saw the importance of distinctive and wonderful marketing and […]

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How to build professional customer service for businesses

How to build professional customer service for businesses? Any organization or company, whether it provides services or products, certainly needs professional customer service, it is the means that enables any company to communicate with its customers, understand their needs, determine their requirements, and in the end enable them to solve their problems, there is no […]

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Secrets of the importance of CRM for banks and financial system

Secrets of the importance of CRM for banks and the financial system Perhaps we may all see any banks adopting financial transactions resorting to different regulations to facilitate banking operations and customer handling methods, have you ever wondered how large institutions such as banks can deal with so much money and various operations of deposits, […]

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4 advantages of applying soft phone to smooth communication

4 advantages of applying soft phone to smooth communication In recent times, many applications and programs have emerged that seek to facilitate tasks for different corporate owners and enterprise managers, to make faster and better quality communication, but what we find now may not bring all the features together, or may achieve quick communication but […]

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4 reasons why you choose VOIP devices for communication

4 reasons why you choose VOIP devices for communication You may have heard that term before, haven’t you! It may be known as VOIP devices or VOIP products, but do you know what that shortcut means?! Very simply, it is an abbreviation of the term Voice over the Internet Protocol, a group of devices that […]

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When IVR service is necessary for the success of your team?

When IVR service is necessary for the success of your team? In the current era, service or property has emerged that is one of the most important means provided by the call centers, through the advantages and characteristics provided by the automatic response feature and through these smart solutions the owners of many companies, institutions, […]

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5 Call Center services necessary for e-store owners to stimulate sales

5 Call Center services necessary for e-store owners to stimulate sales In the current era, under the circumstances of the Corona pandemic and the prohibition and spacing measures that have been applied in most countries of the world, many giant brands and businesses have moved towards creating a website or online store to help them […]

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Keep existing customers or acquire new customers for your company!

Keep existing customers or acquire new customers for your company! A large sector of different institutions and companies seek to expand their customer base and clients, especially business activities of different sizes or products and services they offer, customers were and will remain the primary goal of any organization. Without customers, no company will continue […]

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How can you choose the best call center outsource service for your company?

How can you choose the best call center outsource service for your company? There are a lot of questions you might have in mind when mentioning the term Call Center for others, you might wonder whether that service really will make a difference in your sales or profits? Or does this service have advantages that […]

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3 genius call center solutions that will double your profits!

3 genius call center solutions that will double your profits! As you have searched for call center solutions, and what you may add to your company and team, you have reached dear reader an important point, a lot of people may not know, which is the importance of call centers for any business or organization, […]

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8 golden advantages of connecting social media systems of companies!

8 golden advantages of connecting social media systems of companies! Some companies have wanted a simple and inexpensive way to communicate with all their customers with only one platform, especially those companies that have multiple accounts on all social media platforms, hence the emergence of the service connecting corporate social media platforms, which represented a […]

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4 Advantages of WhatsApp Business API you can’t miss!

4 Advantages of WhatsApp Business API you can’t miss! Looking for an easy and quick way to communicate with your customers? Are you tired of traditional ways to market your services and products! Maybe you want the easiest way to manage your customers’ messages and marketing campaigns, don’t you? You won’t get tired of searching […]

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What’s the difference between the potential customers?

What’s the difference between the potential customers? Perhaps this is an important question that comes to the minds of many corporate owners, especially marketing managers in companies and institutions, it is one of the fundamental differences that every business manager should know so that he or she can study his clients accurately, as well as […]

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How to take advantage of crises for your company’s success

How to take advantage of crises for your company’s success Any company, institution, or even business may go through many crises, which vary in size, quality, or even causes, and require special crisis management, and even employees from the smallest employee or worker to managers and board of directors are aware of all kinds of […]

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Now get WhatsApp Business API with your unified number 9200

Now get WhatsApp Business API with your unified number 9200 If you enter that article, you are certainly, dear reader, mostly looking for WhatsApp Business or Unified Number Service! But imagine that you can take advantage of both of them at the same time, in a way that enables you to complete all your tasks […]

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The difference between Call Center tasks and the customer service

The difference between Call Center tasks and the customer service If we look at any company in the market. We’ll find that it has a Call Center team and another customer service team, and many wonders about the difference between the two, given the great similarity between their respective tasks, but each team has a […]

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How can convert potential customers to existing customers

How can convert potential customers to existing customers If you are a company owner or an enterprise manager, you’ve asked that question, “How can I turn my potential customers into current customers?” yes, that’s a question that has always been on the minds of many entrepreneurs and business owners, sometimes some companies have a huge […]

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10 effective strategies to become a successful customer service manager

10 effective strategies to become a successful customer service manager Most successful companies rely on achieving their success by communicating well and continuously with their customers, which helps them gain more new customers and increase their returns and profits, and one of the most important means to help them complete the process of communication with […]

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4 Ways to take advantage of your angry client

4 Ways to take advantage of your angry client Customers are different in terms of their nature, culture, problems, especially what may arouse their feelings, and here we find that there are a lot of reasons and mistakes that may be unintentional to cause customer anger and may even amount to the loss of an […]

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10 specifications to be met in any successful Call Center employee

10 specifications to be met in any successful Call Center employee In a lot of call centers, we find that the level of service varies! Although the Call Centers may have the same number of employees, the same equipment, and tools, in the end, we find that the difference between quality level and customer satisfaction […]

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5 fields where Call Center must be available to ensure continuity and success!

5 fields where Call Center must be available to ensure continuity and success! Many companies have always looked at the easiest way to enable them to have easy and quick access to their customers, so that they can receive their calls, follow their problems and solve them, in addition to many other goals that call […]

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5 secrets in the cloud contact center will increase your sales

  5 secrets in the cloud contact center will increase your sales A cloud contact center is largely located in many countries, and many companies depend on it of different sizes and types of business activities, so we find that many airlines, hospitals and clinics, telecommunications companies, and shipping companies, in addition to the private […]

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Increase productivity of the call center employees in Ramadan

Increase productivity of the call center employees in Ramadan The most difficult problem you may encounter as a company owner or manager of an organization, regardless of the size or quantity of its employees, is the difficulty of working during fasting periods during Ramadan, due to the stress and pressure of employees during that period, […]

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The best IVR service provider in Saudi Arabia and its features

The best IVR service provider in Saudi Arabia and its features The customer always wants to get quick answers to his questions and inquiries, especially if he is a subscriber to one of your company’s services, he always wants to know all the service updates, follow his accounts and what connects him to your company, […]

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How can you use VOIP Devices and products to communicate better?

How can you use VOIP Devices and products to communicate better? If what you’re looking for is the quality of communication, and not interrupting it with your customers, VOIP Devices and products are the perfect solutions for you, it is one of the modern technological means that emerged not long ago, and was one of […]

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How to activate and subscribe to the SMS service?

How to activate and subscribe to the SMS service? A large segment of government and private companies are looking for an easy and quick way to help them send their ads and offers or even some of their important decisions to their customers on their mobile phones or even to subscribers to their services, to […]

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The importance of the external call center department in Corona

The importance of the external call center department in Corona The external Call Center division was the savior solution for most companies under the Corona era, saving them a lot of time and effort, and easily reaching customers. The Corona pandemic has come untimely, and most company owners have not been able to take some […]

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What is a Call Center? And its characteristics and disadvantages?

What is a Call Center? And its characteristics and disadvantages? One of the most frequently asked questions for most business owners is the “What is a Call Center?” question, which goes to several elements that need to be explained! When building any company, whatever its type of business, you need a place to receive calls […]

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What is the unified number? How to get a unified number in KSA?

What is the unified number? How to get a unified number in KSA? Most companies in the current era are looking for a way to connect all their branches, in addition to building easy channels to communicate with their customers without obstacles, and here appeared the real benefit of the unified number, where most institutions […]

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What do you know about customer service?

What do you know about customer service? For many years many companies have felt they have to know what the client is? What does he need? And what does he want? When some companies answered those questions, they did not find any answers, the main reason was that they did not analyze their customers, follow […]

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The best features of the call Center system and how you will increase your sales and customers!

The best features of the call Center system and how you will increase your sales and customers! In the current era, companies are scrambling to get the best call center system to help them communicate with their customers without any obstacles and at the lowest costs, they seek to build strong bonds and strong relationships […]

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What is customer service? and their advantages for your business?

What is customer service? and their advantages for your business? We may see a lot of companies looking for what strengthens their relationships with their customers, as they are looking for the most advanced system that may facilitate them all working methods, hence the need to have customer service in any company whatever its business, […]

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Best Call Center system for tourism companies in Saudi Arabia for 2021

Best Call Center system for tourism companies in Saudi Arabia for 2021 If we look at the number of travel and tourism companies in the Saudi and international market, we will see that their number is very large, may reach thousands of companies, and those companies are desperate to win the customer and to distinguish […]

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Best Call center KPIs to develop your company level

Best Call center KPIs to develop your company level No company, regardless of its size or type of business, can succeed without assessing the level of its services and ways of communicating with its customers! Without customer satisfaction and admiration for your service, you won’t get any profits, there are many indicators you can count […]

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The best softphone applications for 2021 will change your company

The best softphone applications for 2021 will change your company Customers always want easy and fast communication; they don’t like complications! To gain more customers, companies are looking for the fastest and most easy means of communicating with their customers without interruption and at any time, in the end, the customer is the primary and […]

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What are API integration services? And 8 benefits for your business?

What are API integration services? And 8 benefits for your business? API integration services were the best solution for many companies and businesses that needed an easy and simple system to connect all their branches and stores, and their systems whether CRM systems, Call Center systems, or other systems in a single system to be […]

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6 reasons why a call center company is necessary for your business

6 reasons why a call center company is necessary for your business A large sector of companies is trying to reach their customers as quickly and as efficiently as possible, and many enterprises are seeking to provide multiple channels of communication so that their customers can easily reach them, gain their trust and affiliation, which […]

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The Best 5 VOIP devices in Saudi Arabia for 2021

The Best 5 VOIP devices in Saudi Arabia for 2021 Many companies seek to achieve the best communication with their customers at the best price, and perhaps one of the biggest problems or obstacles that meet organizations of different sizes is the difficulty of communication and high cost, and there emerged the need for a […]

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The Critical Difference Between Online Fax And Traditional Fax

The Critical Difference Between Online Fax And Traditional Fax A long time ago, many companies needed a way to send faxes easily, quickly, without hindrance or cost. However, it was limited to the use of standard fax and traditional methods, which cost companies too much and hinder them from achieving better communication. That is why […]

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Advantages of the unified number VS traditional numbers

Advantages of the unified number VS traditional numbers A unified number is a shortened number, that connects all branches of your company to one unique number, to facilitate customer access to you. The unified number is one of the means that has emerged in the modern era, aimed at facilitating customer access to business owners […]

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What’s the call center? 4 gold elements to build it successfully

What’s the call center? 4 gold elements to build it successfully The Call center is the bridge that helps achieve successful and lasting communication between the company and its clients. If we look at the mega-companies with huge mass bases, we find that they always maintain a stronger relationship with their customers and provide different […]

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Five advantages of IVR service are loved by your clients

Five advantages of IVR service are loved by your clients The IVR Service works to win the satisfaction of your clients, through Auto-Recorded Responses that interact with your customers, by answering their expected queries, when they press specific numbers. Most companies use IVR service, especially those that offer multiple services or products, where their customers […]

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Top 5 uses of bulk SMS service in Saudi Arabia for 2021

Top 5 uses of bulk SMS service in Saudi Arabia for 2021 Bulk SMS service helps you send as many text messages to your customers who have been targeted accurately to cover any region of Saudi Arabia with only one click. The bulk SMS service is a modern communication tool that has helped many companies […]

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What’s Softphone service? And 8 best features of Softphone app?

What’s Softphone service? And 8 best features of Softphone app? The SoftPhone service is one of the most widely used tools in companies, with one click you can communicate from anywhere and at the lowest cost. The SoftPhone service is one of the important services that has made it easier to gain customer satisfaction, so […]

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The five most important call center services and solutions

The five most important call center services and solutions All Center services are numerous and integrated, they work in perfect harmony to develop your company’s performance, increase your customers, sales, and your profits. Most corporate managers resort to many services and solutions that help them regulate the functioning of the company and monitor the performance […]

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The 12 most important features of the unified number 9200 and its uses

The 12 most important features of the unified number 9200 and its uses A unified number or 9200 number is a service that allows companies to connect all their subsidiaries to a standard number starting with 9200, through which you can easily manage all of your enterprise’s communications.   Successful enterprises always seek to provide […]

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The complete guide to creating CRM software at minimal cost

The complete guide to creating CRM software at minimal cost   CRM software for customer relationship management has become one of the most important systems that no company is without. Through it, you can effectively manage the relationship between you and your current and targeted clients.   The CRM software, that system that corporate and […]

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8 Golden Benefits of Call Center outsource Service

8 Golden Benefits of Call Center outsource Service The Call Center outsource from BEVATEL helps companies get perfect call Center services, an expert team that specializes in responding to clients with professionalism. Call Center outsourcing has become an important means of communication that many enterprises use to achieve effective communication with their customers. The requirement […]

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Best call Center Solutions for Developing Your Business Project

Best call Center Solutions for Developing Your Business Project Infinite Call Center Solutions, where the Call Center provides you with a range of modern technological solutions and services that help you develop your company’s performance and business success. The call center has recently spread considerably, with many companies and institutions using many call center solutions […]

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5 faults to the traditional call center you can’t miss!

5 faults to the traditional call center you can’t miss! Cloud call centers are getting stronger, faster, easier to connect with your clients and gain new ones, So BEVATEL provides you with everything you need to create a call center with the highest quality and the best performance! In the current period and in the […]

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What are the auto dialer system and its usages?

What are the auto dialer system and its usages? The auto dialer system is one of the latest modern call center techniques that have become one of the basics of customer service for any establishment. This system provides many advantages to the companies that make and receive many calls daily. And establishments and companies use […]

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5 Reasons to use outsource call center for your establishment

5 Reasons to use outsource call center for your establishment The outsource call center services are from the most prominent call services that many commercial activities and establishments depend on to obtain a professional cloud contact center that provides integrated and distinctive customer service with high-quality calls and specialized trained experts. There is no doubt […]

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What are SMS services and their categories?

What are SMS services and their categories? Short message service is one of the most popular services needed for different companies to get better and faster communication with their target customers at the lowest costs. After mobile usage spreading is increasing and becoming a lifestyle for different individuals and different customer segments, SMS services have […]

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What is the best CRM software for 2021?

What is the best CRM software for 2021? Customer Relationship Management System CRM software is one of the must-need systems for any business to develop customer service and different departments’ performance. The customer service system has many technical features that enable you to manage a professional and integrated customer service and departments. Because of CRM […]

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What does the unified number 9200 service mean? And what are its uses?

What does the unified number 9200 service mean? And what are its uses? Unified Number 9200 is one of the main factors in the companies’ contact center establishment. But, many companies still don’t have a specific number for making and receiving calls. Although the unified number is shortened and simple, it provides the companies with […]

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10 Steps to create a professional Call Center System for your business

10 Steps to create a professional Call Center System for your business Professional call center system establishing depends on some strategies and needs many arrangements and plans, besides some resources, implementation, and follow-up elements. For an integrated contact center, there are many steps that you must take till you finally get a professional call center […]

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