3 Ways to contact thousands of customers using SMS service
The SMS service is one of the contact centers services provided by Bevatel to establishments and commercial activities with multiple professional advantages and at the lowest costs, which establishments use for many purposes to communicate with customers and increase profits.
With the increasing use of mobile by individuals, the importance of SMS has increased in marketing and communicating with customers and the target audience through this effective method that saves time, effort, and costs.
Thousands of establishments and commercial activities in Saudi Arabia are increasingly relying on SMS text messages to communicate with their customers.
Therefore, in this article, we will explore more about the SMS service provided by Bevatel and its advantages. Let’s go.
What is the SMS service from Bevatel?
It is a service provided by Bevatel to establishments and commercial activities that seek to communicate with a large number of their target customers in a professional, efficient, and cost-effective way at the same time.
Bevatel SMS text service includes the process of sending text messages to your target customer lists in the language you want and through the Bevatel SMS platform.
Bevatel provides you with this service through the Bevatel platform to send text messages you want during your subscription period to the service and all the professional advantages that Bevatel provides to benefit from the service.
Bevatel provides you with several options to benefit from the SMS text message service, which we briefly mention as follows:-
- Bulk SMS
- Individual messages.
- Sending through API Integration.
1- Bulk SMS
It is a service that you can use to communicate with your target customers by sending a text message to thousands of your customers from mobile numbers at the time you specify and in one click through Bevatel SMS Gateway.
The Bevatel SMS service allows you to upload a list of the contact numbers you want to contact. Then you can schedule messages, schedule the sending times you want and send the messages required according to the schedule.
You can benefit from this service for many usages. We can mention the most prominent of them as follows:-
- Communicate with users and target customers.
- Marketing and brand awareness purposes for businesses
- Promote new services, products, offers, and projects for establishments.
- Awareness and guidance towards a specific issue or topic (by government institutions)
- For charitable work and fundraising (in the case of charities).
You can also benefit from the SMS service to send a text message to a large number of contacts of your target customers, and each one has a customized message through the API Integration technique.
2- Individual messages
If you do not want to send bulk messages to a large number of your target customers, you can send individual messages to each customer and schedule these messages at the times you want.
Establishments and businesses can take advantage of this feature to send individual messages regarding each customer’s subscription details, subscribed service fees, and other usages that organizations can benefit from to communicate with the business with messages directed to each customer.
You can also benefit from this service by linking the Bevatel SMS gateway with the website, mobile application, or any system of your establishment or business.
This connection provides you with many professional advantages to communicate with users and target customers. And you can automatically send SMS messages to customers and users who visited your website or mobile app.
This link also enables you to automatically send SMS messages to customers who have subscribed to your services or purchased one or more products from your establishment branches or online store.
3- Advantages of Bevatel SMS service
Bevatel provides SMS services to establishments and commercial activities with multiple professional advantages. We can mention the most prominent of them in some points as follows:-
- Message scheduling.
- Sending by your establishment name
- Detailed statistics and reports
a) SMS scheduling
Bevatel SMS Gateway allows you to schedule messages for the dates you want. Then the Bevatel platform will automatically send messages to the target customer lists that you specify in advance at the defined dates and according to the schedule.
You can take advantage of this feature in many uses, including:-
- Send SMS messages outside working hours.
- Execute a lot of marketing campaigns using SMS messages.
b) Sending by your establishment name
One of the most popular features of the Bevatel SMS service is that it allows you to send text messages to your target customers with your establishment or business or the subject you want every time.
Instead of Bevatel sending messages with your mobile number, we send your SMS messages to customers with the name of the business or address you want.
You can benefit from this feature to identify your establishment to your target customers and increase your brand awareness in general.
c) Detailed statics and reports
The Bevatel SMS platform allows you to obtain integrated professional reports on the details of your consumption of the service and the number of messages available in your subscription package.
You can also view your SMS campaign operations and campaigns scheduled to be sent by dates and numbers by viewing your message archive.
Why do many companies and establishments recommend Bevatel text messaging services?
Many establishments and commercial activities recommend Bevatel SMS service for many reasons and advantages that Bevatel provides in this service, the most prominent of which are as follows:-
- User friendly.
- Comprehensive coverage of all networks.
- High quality.
- Fewer costs.
- Various packages.
- Delete the duplicate.
- Access speed.
- Custom groups.
1- User friendly
Bevatel provides you with SMS service through the Bevatel platform and an easy-to-operate control panel with professional features.
2- Comprehensive coverage of all networks
Bevatel provides you with an SMS service that covers all mobile networks in Saudi Arabia.
Bevatel provides you with professional options and multiple advantages of text messaging service with the lowest error rate and the highest quality in Saudi Arabia.
4- Lowest costs
Bevatel provides you with a professional SMS texting service at the lowest costs in Saudi Arabia (the lowest price per message).
5- Various packages
Bevatel provides you with the SMS service with all its advantages and options through some packages so that you can choose the right package for your needs and business requirements.
6- Delete duplicate
The Bevatel SMS Gateway deletes the numbers of frequent contacts (that is, already mentioned in the list of previously sent to). The platform also updates your contacts info with us by deleting and excluding wrong and duplicate numbers from the list.
7- Access speed
Using the Bevatel SMS platform, you can send an SMS text message to thousands of your target customer numbers within seconds and with one click.
8- Custom groups
The Bevatel SMS platform allows you to customize groups for your contacts’ lists (dividing your target customers into main and subgroups, etc.).
Bevatel SMS service is one of the most popular advanced contact center services indispensable for both establishments and different commercial activities because of its various usages for communicating with target customers through the fastest means of communication, and at the lowest costs for various marketing purposes or brand awareness purposes.